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Plusnet Webmail Want to log into your account? VideoPlusnet ( Plus Net ) Customer Services
Hello, I can't seem to add a plusnet email account to the Windows 10 mail app. Thanks, Nicholas NicholasHayman. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Previous Next. But not to subfolders. And doesn't allow me to send mail. Will post more when I have solutions.
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Lets you do more. The bottom line is this. How would anyone in their right mind ever become a customer of Plusnet!!!!
Hello - Yes I read your fix over a year ago and implemented it and had no problems. I'm not getting as many signal failed or fetch errors.
Although I am sometimes getting 'internal server' errors. Many thanks for finding this fix and I've asked the senior managers why their Technical Support didn't know.
The technical support team doesn't know about your fix even though I gave them your link. But for some reason, while investigating all these internal errors they have managed to do 2 things:.
You are correct , the technical support people don't seem to have the knowledge and skills to manage their own webmail system. Customer and Forum Moderator.
Windows 10 Firefox Anyhow , this will be the last time I post anything on this forum as I've had a gutful of Plusnet. I've sent an email to Mr Jansen thanking his technical support for wasting so many hours of my time.
Wondering whether he will offer me the option to leave Plusnet in the middle of my contract? I certainly do not wish to be a customer anymore to a third rate technical support team.
I am sorry to hear about this ongoing issue, my understanding is that this matter is already being case handled by Ken in our Advocates Team.
I've updated the question on your account with this forum post and let your case handler know. They'll be in touch. Have a lovely day!
Actually you did not publish my original post because I just found it. You delayed publishing it because you thought it was SPAM.
I basically proposed that all plusnet webmail customers send a complaint email en masse to the BT CEO.
It is truly a shocking service if you can call it a service!!! Being sorry doesn't help your customers considering you've been parroting the same insincere apologies for over 15 months.
Maybe you should try being proactive for a change and put some fixes in to make the webmail run more efficiently rather than spending your time dealing with frustrated customers.
It's false economy thinking you can offer a mix of services and hope that customers will turn a blind eye to ones that are below any acceptable standard.
It will damage your brand and your customers will leave like I will forever. It will have changed, because at some time or another you must have changed the sort sequence by clicking on one of the column titles.
Clear technical support do know of this, for they provided the mitigation, it might though not be the first thing front line agents think of.
Such however does not explain emails being missing from the sent folder. To be clear, these are emails sent using the browser based webmail application?
If yes, which one standard mail or basic mail? Is this Plusnet branded or a legacy brand email service? Sign in.
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Search instead for. Did you mean:. Plusnet Webmail : Sent emails missing from sent folder - Shocking customer service. Posts: Thanks: I keep getting regular error messages such as: "Server Error: Failed to send Fetch command" " Server Error : status: Courier Imap server shut down by signal" "Loading" messages that hang and where I have to close the browser page down and log back in.
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